In accordance with RA No. 10173 (Data Privacy Act), I hereby consent to the collection, retention, processing, disclosure (as provided under applicable confidentiality and data privacy laws of the Philippines including all subsequent amendments or supplements there(to) of any personal, sensitive personal, and privileged information relating to me, whether provided by me or coming to the China Banking Corporation’s (hereafter referred to as “Company”) possession, and sharing of the said personal, sensitive personal and privileged information to the Company, its offices, branches, subsidiaries and affiliates, accredited third parties/vendors, credit reporting or credit reference agencies, credit protection provider, guarantee institutions, debt collection agencies, private regulatory organizations and other financial institutions, and other outsourced service providers engaged by the Company for the purposes reasonably required by the Company, for the Company’s conduct of everyday business, and/or only if required to do so by law or in good faith belief that such action is necessary to: (a) assess my suitability for employment with the Company or any of its subsidiaries; (b) submit reports to Senior Management on recruitment strategies and demographics; (c) submit reports to government agencies; (d) use as reference when conducting reference checks; (e) conduct background/credit investigation; (f) conform to the edicts of the law or comply with legal process served on the Company and its subsidiaries; (g) protect and defend the rights or property of the Company and its subsidiaries and (h) act under exigent circumstances to protect the personal safety of users of the Company and its subsidiaries or the public.
I shall notify the Company in writing, which must be acknowledged by the Company, if I do not consent to the aforementioned processing. I further acknowledge my right to information, access, correction, rectification, erasure of my personal, sensitive personal and privileged information, data portability, objection to processing and to file complaint under the Data Privacy Act. I agree that the Company may retain my personal information for as long as necessary for the fulfilment of the purpose for which it was collected and such other purposes that I may have consented from time to time, as required by pertinent laws and regulations, and provide information when required to do so in accordance with applicable laws, by court order, and jurisprudence.
If I provide the Company with any personal information relating to a third party (e.g. reference information, et.al.), I warrant to the Company that I have obtained the recorded consent of such third party to provide the Company with the third party’s personal information for the relevant purposes and can upon the Company’s consent request, submit the same for inspection.
I agree that the Company shall not be liable for any loss or damage arising from the Company’s disclosure of personal information for the above purposes.
We are committed to protecting your privacy in accordance with Republic Act 10173 (“Data Privacy Act of 2012”), its implementing rules and regulations, and other applicable laws of the Republic of the Philippines. We assure you that any information you communicate to us is protected. The Bank employs a combination of organizational, physical, procedural and technical security measures to secure your personal information and sensitive personal information (collectively referred hereto as “personal data”).
Definition of Terms:
When and What Personal Information We May Collect
When you apply for, avail or use the Bank’s products or services, interact with our employees and/or authorized representatives, visit our premises, and/or access our phonebanking, and/or access our online systems and mobile applications, the Bank may collect your personal data, such as but not limited to your:
If you provide us with any personal data relating to a third party, you represent to us that you have obtained the consent of such third party to provide us with his/her personal data for the relevant purposes.
Use and Processing of Your Personal Data
Your personal data may be processed, transferred, and disclosed by us and/or members of the China Bank Group, both electronically and manually in connection with any of the following purposes, such as but not limited to:
A. Take-Up / Availment and Improvement of Products and Services
B. Maintenance and Service of Account
C. Audit / Legal / Regulatory Obligations
D. Other Obligations
USE OF DATA FOR MARKETING ACTIVITIES
This is when we use your personal data to recommend to you products or services, including special offers, promotions, contests, or entitlements that may be of interest to you or for which you may be eligible. We will use various modes of communication including but not limited to electronic mail, direct mailers, short message service, telephone calls, and other mobile messaging services to advise you of the recommended product and/or service.
We may use your contact details and personal data such as your demographic information, the products and services that you are interested in, transaction behavior, portfolio information, location data, social media data, analytics, and information from third parties when we market to you.
At the same time, we may continue to send you messages as part of our ongoing relationship with you and nothing in this section shall vary or supersede the terms and conditions that govern our relationship with you.
The Bank may from time-to-time share, transfer or disclose your personal data to conduct any of the purposes set out above to any of the following:
The Bank will not share your personal data with third parties unless necessary for the above-mentioned purposes and unless you give your consent thereto. However, you acknowledge that the Bank may nonetheless process personal data without consent as may be allowed and required by pertinent laws and regulations, legitimate interests of the Bank and/or in order to fulfil your contract with the Bank, as may be applicable, and that where the basis of the processing is consent, you acknowledge that the withdrawal of your consent may prevent you from availing of the Bank’s products and services. Such third parties may include:
The Bank does not and will not sell personal data to any third party. All of the Bank’s engagements with third parties shall be fully compliant with the Bank’s obligation of confidentiality imposed on it under applicable agreements and/or terms and conditions or any applicable laws that govern its relationship with you.
PROTECTION OF YOUR PERSONAL DATA
The Bank enforces data privacy and information security policies. It strives to maintain the confidentiality, integrity, and availability of your personal information by implementing physical, technological, and procedural, and organizational security measures. The Bank assures that the access to your personal data is restricted only to qualified and authorized personnel who hold your information with strict confidentiality. The Bank trains its employees to properly handle your data. The Bank requires its third parties to protect your personal data aligned with the Bank’s own security standards.
Data Storage and Retention
The Bank retains personal data only in accordance with the operational need and in compliance with legal and regulatory purposes. The Bank’s retention and disposal policy is in accordance with BSP regulations. Generally, the Bank shall only retain your data for at least five (5) years after the processing relevant to the purpose has been terminated. Nonetheless, the Bank may retain, process, update and/or share your personal data for as long necessary for the fulfilment of the purpose for which it was collected and such other purposes that you may have consented to from time to time, or as required or permitted by pertinent laws and regulations, whichever comes later.
Relative to the above, the Bank may retain your personal data for as long as necessary to provide information when required to do so in accordance with RA 1405 (Secrecy of Bank Deposits Act), RA 6426 (Foreign Currency Deposit Act), RA 8791 (General Banking Law), RA 9510 (Credit Information System Act), RA 9160 (Anti-Money Laundering Act),RA 10173 (Data Privacy Act), each as amended or supplemented from time to time, other applicable laws and regulations, court order, and jurisprudence.
Cookies and Similar Technologies
When you access and use our websites and electronic platforms, we may collect, and process non-personal data as follows:
Data Privacy Rights
Under the Data Privacy Act of 2012, the rights of the data subject are specifically set forth in Section 16 of the said law. As a data subject, you are afforded the following rights in relation to your personal data under the Data Privacy Act of 2012:
You shall notify us in writing, which must be acknowledged by us, if you do not consent to any of the processing described above and/or sharing of said information with our representative officers, subsidiaries, affiliates, agents and accredited third parties/vendors, service providers, or other persons or entities that we may reasonably select.
You may visit your branch of account, or send an email to firstname.lastname@example.org or call the Bank’s Customer Contact Center at (632) 888 55 888.If you ask us not to send you marketing messages, it may take us a short period of time to update our systems and records to reflect your request, during which time you may continue to receive marketing messages. Even if you tell us not to send you marketing messages, we will continue to use your contact information to provide you with important and/or service-related information, such as but not limited to your usual transaction notifications, updates on your accounts or on the products and services you avail from the Bank, system maintenance, availability of our bank systems and services that may have impact on your banking activities with us, changes to our terms and conditions or if we need to tell you something to comply with our legal or regulatory obligations.Please note that the Bank may charge a fee for processing your request/s for access and/or update to your personal data. Such fee depends on the nature, extent and complexity of your request. Information on the processing fee will be made available to you when you make the request.
For any clarifications, inquiries, requests or concerns on this Policy, please visit any of our branches or contact us in any of the following ways:
Any change will not be applied to, and will not alter how the Bank handles, previously collected personal data without obtaining your consent, unless required by law or regulation.