In accordance with RA No. 10173 (Data Privacy Act), I hereby consent to the collection, retention, processing, disclosure (as provided under applicable confidentiality and data privacy laws of the Philippines including all subsequent amendments or supplements there(to) of any personal, sensitive personal, and privileged information relating to me, whether provided by me or coming to the China Banking Corporation’s (hereafter referred to as “Company”) possession, and sharing of the said personal, sensitive personal and privileged information to the Company, its offices, branches, subsidiaries and affiliates, accredited third parties/vendors, credit reporting or credit reference agencies, credit protection provider, guarantee institutions, debt collection agencies, private regulatory organizations and other financial institutions, and other outsourced service providers engaged by the Company for the purposes reasonably required by the Company, for the Company’s conduct of everyday business, and/or only if required to do so by law or in good faith belief that such action is necessary to: (a) assess my suitability for employment with the Company or any of its subsidiaries; (b) submit reports to Senior Management on recruitment strategies and demographics; (c) submit reports to government agencies; (d) use as reference when conducting reference checks; (e) conduct background/credit investigation; (f) conform to the edicts of the law or comply with legal process served on the Company and its subsidiaries; (g) protect and defend the rights or property of the Company and its subsidiaries and (h) act under exigent circumstances to protect the personal safety of users of the Company and its subsidiaries or the public.
I shall notify the Company in writing, which must be acknowledged by the Company, if I do not consent to the aforementioned processing. I further acknowledge my right to information, access, correction, rectification, erasure of my personal, sensitive personal and privileged information, data portability, objection to processing and to file complaint under the Data Privacy Act. I agree that the Company may retain my personal information for as long as necessary for the fulfilment of the purpose for which it was collected and such other purposes that I may have consented from time to time, as required by pertinent laws and regulations, and provide information when required to do so in accordance with applicable laws, by court order, and jurisprudence.
If I provide the Company with any personal information relating to a third party (e.g. reference information, et.al.), I warrant to the Company that I have obtained the recorded consent of such third party to provide the Company with the third party’s personal information for the relevant purposes and can upon the Company’s consent request, submit the same for inspection.
I agree that the Company shall not be liable for any loss or damage arising from the Company’s disclosure of personal information for the above purposes.
China Bank’s strength and resilience through the years are largely because of our partners in success – China Bankers. We take good care of our employees, treating them fairly and equally, helping them reach their full potential, and building a good working environment to drive productivity and earn their loyalty.
Diversity and equal opportunity
We have more female employees than male for the past three years. Out of the total employees in 2021, 6,533 were women. In addition, more junior and senior leadership positions were held by women. In fact, 18% of middle and senior management positions are occupied by female employees. Fair, transparent, and performance based compensation is accorded to all employees regardless of gender. No incidents of discrimination cases were filed by any China Bank employee in 2021.
We ensure gainful employment, providing our fulltime employees with competitive salary (basic salary, bonuses, overtime pay, profit sharing, and performance based increase) and fringe benefits (HMO, group insurance coverage, paid leaves, allowances, employee loans, car plan for officers, and retirement benefits). We also have different parental leave types – Solo Parent Leave, Paternity Leave and Maternity Leave.
A total of 831 employees availed parental leaves, and the over-all retention rate after parental leaves is 92.9%. Employees remain employed with China Bank even after having their leaves to take care of their families.
Collective Bargaining Agreement
We uphold employees’ freedom of association and collective bargaining rights in compliance with the Labor code. We also maintain a good relationship with the union groups of both China Bank and CBS.
China Bank’s Collective Bargaining Agreement (CBA) was signed in 2020 and will be expiring in 2022, while CBS’ CBA, concluded in 2019, will be up for negotiation in 2024. Open communication has been established over the years between management and our labor unions to discuss labor-related concerns or issues. In 2021, 53.7% of our workforce was covered by CBA.
Training and education
We are committed to helping our people reach their full potential. In place are various training and development programs to drive our employees’ professional and personal growth and to help maximize individual and organizational capabilities.
In 2021, we recorded a total of 180,270 training hours, which translates to 18.45 training hours per employee. More female employees are attending China Bank’s training programs with 71% training hours compared to 29% for male employees.
The total amount invested for talent development was PhP 13.4 million, or PhP 1,374 per employee. All trainings were conducted virtually.
Learning in the new normal
The pandemic is not a hindrance for continuous learning. We pivoted our usual face-to-face training sessions into engaging virtual lessons accessible though China Bank portal.
Targeted professional development
We have flagship development programs to hone the skills and knowledge of our employees in different levels of our organization:
Our Performance Management System ensures that all our employees know their specific deliverables and that their individual performance is objectively evaluated to drive continuous improvement. In addition, we have a Succession Management Program to identify potential successors for Senior Leadership positions.
A total of 1,501 employees were promoted in 2021. Female promotion is 63%, while male promotion is 37%.
Health and Safety
We have health and safety policies and procedures that are kept updated with the latest regulations and industry best practices and standards. In addition, we have emergency procedures and evacuation plans in case of disasters and calamities, and health and wellness program to help manage work-related stress and to minimize cases of work-related ill health. We also aligned our various workplace policies in compliance with RA 11058 (An Act Strengthening Compliance with Occupational Safety and Health Standards):
The Occupational Safety and Health Committee also ensures implementation of occupational health and safety standards across the Bank.
We ensure that our employees are taken care of in the event of natural disasters. Calamity assistance in the form of financial assistance and Calamity Leave were provided to employees who were affected by Typhoons Odette and Marin in 2021 in accordance with the Calamity Assistance policy guidelines of the Bank. The total calamity financial assistance extended by the Bank in 2021 was P2.24 million.
COVID-19 vaccination drive
We protect our employee’s right to work in a healthy and safe environment. In addition to adapting our workplace health and safety protocols to the current context and situation, we strongly encouraged our employees to be vaccinated, including getting the booster shot. To expedite the vaccination of our employees, the Bank spent P6.81 million in 2021 for the purchase and inoculation of primary and booster vaccines which began June of 2021. As of December 31, 2021, 96% of our employees was already fully vaccinated with primary series and 6.2% was already vaccinated with booster shot.
We keep our employees engaged and motivated to maintain productivity, but more importantly, to ensure their mental health and well-being amid this pandemic. We have various programs to drive meaningful collaborations, work- life balance, and a deeper sense of loyalty and camaraderie.
Creating a safe and nurturing work environment