TERMS AND CONDITIONS
*Cardholders in good credit standing are those whose accounts are active and current and not delinquent/past due or under investigation due to suspected fraudulent activities, those whose Credit Cards are not reported lost or stolen and not part of any special payment installment arrangement, and those who have not otherwise, violated any of the Terms and Conditions governing China Bank Credit Cards.
In compliance with BSP DOSRI rules, employees with rank of Assistant Manager and up are required to pay their Credit Card Statement Balance in full and are not allowed to avail of any installment facilities.
Per DTI Fair Trade Permit No. FTEB-122167 Series of 2021.
For concerns, call China Bank's Customer Service Hotline at +632 888-55-888. China Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with telephone number +632 870-87-087. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).