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About China Bank

Promo Mechanics
Eligibility

  1. The promo is open to all China Bank Mastercard Cardholders (“Cardholder/s”) whose accounts are active, current, and in good credit standing*.
  2. Straight and installment transactions using a valid China Bank Mastercard in-store and through Call-To-Deliver-Service are eligible for the promotion, except transactions paid via iPay88/email billing.

The Promotion Mechanics and Conditions

  1. A minimum P5,000 single-receipt purchase (straight or installment transaction) at any participating branch of The SM Store nationwide gives the cardholder a chance to win P10,000 worth of SM Gift Passes.
  2. There will be 800 winners of P10,000 worth of SMS Gift Passes nationwide.
  3. Promo Period is from July 5 to September 30, 2021, while claiming of prize will be from July 5 to November 29, 2021.
  4. Upon completing the minimum single-receipt transaction of P5,000 using China Bank Mastercard, SM transaction receipt will display and generate the following coupon indicating whether or not the customer wins an instant prize.
  5. Winning and non-winning message

    For winning transaction
    Congratulations! You’ve won P10,000 worth of SM Gift Passes in Mastercard Promo at The SM Store. Proceed to the Customer Service Counter for details on how to claim your prize. Terms & conditions apply. See posters for details. Promo period: July 6- September 30, 2021. Per DTI Fair Trade Permit No. FTEB-121998, Series of 2021.

    For non-winning transaction
    Enjoy shopping at The SM Store using your Mastercard Promo for a chance to win P10,000 worth of SM Gift Passes. See posters for details. Promo period: July 5 – September 30, 2021 Per DTI Fair Trade Permit No. FTEB- 121998, Series of 2021
     
  6. Prize is non-convertible to cash. 
  7. How to claim the prize:
    • For Instore Transactions - Cardholder/Winner must present the following documents at the Customer Service Counter of The SM Store where the transaction was made. Branch Marketing Manager or Customer Service Manager must verify the winning transaction prior to awarding of prizes to the cardholder:
      • Original Winning Transaction Receipt
      • Original Winning charge slip
      • Original Winning Stub
      • Winning China Bank Mastercard
      • Valid ID
    • For Call To Deliver Transactions –The SM Store Branch rider/designated driver will release/deliver the prize to the winner.
  8. Cardholder/Winner must surrender and sign the original winning stub.
  9. The transaction receipt and winning charge slip should be marked/stamped “CLAIMED” upon release of prize.
  10. Cardholder/Winner can only claim his/her prize at the same branch of The SM Store where transaction was made.
  11. The SM Store and Mastercard will not replace lost or damage Prizes caused by the Cardholder/Winner.
  12. The SM Store and Mastercard Philippines reserves the right to disclose and publish names, photos and other information of the winners in any mode or manner as they deem appropriate.
  13. Employees of The SM Store, Mastercard, and its accredited advertising agencies and suppliers, and their family relatives up to 2nd degree of consanguinity or affinity are disqualified from participating in the promotion.
  14. For inquiries on the promo, Cardholders may contact China Bank Customer Service 24/7 Hotline at +632 888-55-888 or Domestic Toll Free number 1-800-1888-5888 (PLDT) or e-mail creditcards@chinabank.ph

*Cardholders in good credit standing are those whose accounts are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, non-investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions governing China Bank Credit Cards

Per DTI Fair Trade Permit No. FTEB-121998, Series of 2021.

For concerns, call China Bank's Customer Service Hotline at +632 888-55-888. China Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).

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