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China Bank Mobile App

Access your account using your smart phone wherever you are, whenever you want. No need to leave the house to line up at the ATM or payment center. You can check your account balance, pay bills and transfer funds from the comfort of your home.

 

Transactions you can do in China Bank Mobile App


Safe monitoring of account balance

Worry-free bills payment

Convenient sending of funds to other banks via QR code, mobile number or email

Easy account and card management

Fast loading of eWallet and RFID account

Secure sending of cash for pick up at partner pawnshops

Quick checking of your account balance

Easy payment by simply scanning the store's QR Ph Code

How to sign up to China Bank Mobile App
Using your ATM/ Cash Card
  1. Download the China Bank Mobile App from the App Store or Google Play
  2. On the App, tap SIGN-UP then read and agree to the Terms & Conditions. Select "ATM/ Cash Card".
  3. Create your user ID and password and nominate your active mobile number and email address.
  4. Input the One-Time Password (OTP) sent to your nominated mobile number.
  5. Go to the nearest China Bank ATM to authorize your mobile banking access. 
    Insert your ATM/Cash Card and enter your PIN > Select "Activate Enrollment" > Select "Mobile Banking"
  6. On your first log-in, input the Online Activation Code (OAC) sent to your nominated email address.

You may now access your China Bank Mobile App account!
 

Through branch enrollment using SMS PIN

If you don’t have an ATM/ Cash Card, you may still sign up to the China Bank Mobile App by doing these steps:

  1. Fill out the enrollment form at your branch of account. An SMS PIN will be sent to your registered mobile number once the form is validated and approved.
  2. Download the China Bank Mobile App from the App Store or Google Play
  3. On the app, tap SIGN-UP then read and agree to the Terms & Conditions. Select "non-ATM (Others)".
  4. Input your account number, Date of Birth, and SMS PIN then tap Continue. Enter the One-Time Password (OTP) sent to your registered mobile number.
  5. Select the account/s you want to link to your mobile app account.
  6. Create your user ID and password and tap Confirm.
  7. On your first log-in, input the Online Activation Code (OAC) sent to your registered email address.

You may now access your China Bank Mobile App account!

Watch our tutorial videos to see how it's done!
Watch now

Do more with the China Bank Mobile App
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Frequently Asked Questions
I already have China Bank Online account. Can I still enroll to the app?

Yes, you may sign up to the China Bank Mobile App using your Online Banking credentials:

  1. Download the China Bank Mobile App from the App Store or Google Play.
  2. On the app, tap SIGN-UP then read and agree to the Terms & Conditions. Select "Register using Internet Banking Credentials".
  3. Enter your online banking credentials and tap Next. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the account/s you want to link to your mobile app account and tap Next.
  5. Create your user ID and password then tap Confirm.
  6. On your first log-in, input the Online Activation Code (OAC) sent to your registered email address.

You may now access your China Bank Mobile App account!

Can I enrol my joint account to mobile banking?

Yes. Joint "OR" accounts are eligible for enrollment. However, Joint "AND" accounts are not allowed.

Which accounts are available through my China Bank Mobile App?

You may access the following DEPOSIT/CARD products and perform the transactions indicated below through your China Bank Mobile App:

Account ProductsInquiryFund TransferBills Payment
PESO Denominated Deposit Product (i.e., ATM Savings, Passbook Savings, China Check Plus, Money Plus Savings)
Foreign Currency Denominated Deposit Product (i.e., USD, EUR, CNY)
(to OWN account of same currency)
 
Cash Card
Credit Card

Can I still use China Bank Online (Web Based) Banking once I start using the China Bank Mobile App?

Yes. You can still use and access your China Bank Online account and Phone Banking access once you start using the Mobile Banking App. This gives you more options and banking convenience.

Can I install the China Bank Mobile App in multiple smart phone devices?

Yes. You may install the Mobile Banking App to a maximum of five (5) devices. However, you may only access your account in these devices one at a time. Simultaneous login is not allowed.

Does the China Bank Mobile App send SMS and email alerts for any transaction performed by the user?

Yes. The Mobile Banking App automatically generates SMS or email alerts to notify the user each time a successful transaction is performed.

If my mobile device gets lost or stolen, why should I do?

If the mobile device that was lost or stolen is your only device registered, (1) you may call the bank at (02) 888-55-888 to request for the temporary deactivation or (2) if you have another mobile device, you may download the Mobile Banking App to the new device and de-register your old mobile device by performing the following transaction:

Step 1: Login to the Mobile Banking App
Step 2: Go to Settings Menu and select "De-Register Device"
Step 3: Select the device to de-register and click "Confirm".

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