In accordance with RA No. 10173 (Data Privacy Act), I hereby consent to the collection, retention, processing, disclosure (as provided under applicable confidentiality and data privacy laws of the Philippines including all subsequent amendments or supplements there(to) of any personal, sensitive personal, and privileged information relating to me, whether provided by me or coming to the China Banking Corporation’s (hereafter referred to as “Company”) possession, and sharing of the said personal, sensitive personal and privileged information to the Company, its offices, branches, subsidiaries and affiliates, accredited third parties/vendors, credit reporting or credit reference agencies, credit protection provider, guarantee institutions, debt collection agencies, private regulatory organizations and other financial institutions, and other outsourced service providers engaged by the Company for the purposes reasonably required by the Company, for the Company’s conduct of everyday business, and/or only if required to do so by law or in good faith belief that such action is necessary to: (a) assess my suitability for employment with the Company or any of its subsidiaries; (b) submit reports to Senior Management on recruitment strategies and demographics; (c) submit reports to government agencies; (d) use as reference when conducting reference checks; (e) conduct background/credit investigation; (f) conform to the edicts of the law or comply with legal process served on the Company and its subsidiaries; (g) protect and defend the rights or property of the Company and its subsidiaries and (h) act under exigent circumstances to protect the personal safety of users of the Company and its subsidiaries or the public.
I shall notify the Company in writing, which must be acknowledged by the Company, if I do not consent to the aforementioned processing. I further acknowledge my right to information, access, correction, rectification, erasure of my personal, sensitive personal and privileged information, data portability, objection to processing and to file complaint under the Data Privacy Act. I agree that the Company may retain my personal information for as long as necessary for the fulfilment of the purpose for which it was collected and such other purposes that I may have consented from time to time, as required by pertinent laws and regulations, and provide information when required to do so in accordance with applicable laws, by court order, and jurisprudence.
If I provide the Company with any personal information relating to a third party (e.g. reference information, et.al.), I warrant to the Company that I have obtained the recorded consent of such third party to provide the Company with the third party’s personal information for the relevant purposes and can upon the Company’s consent request, submit the same for inspection.
I agree that the Company shall not be liable for any loss or damage arising from the Company’s disclosure of personal information for the above purposes.
Who can avail of the TELLERPHONE service?All China Bank TellerCard holders and non-TellerCard holders (e.g. Non-individual clients) maintaining deposit accounts with any branch of the Bank can avail of this service. This means clients with accounts like ChinaCheck Plus, or MoneyPlus Savings or Statement Savings can use the TELLERPHONE. Passbooks Savings accountholders can also use the TELLERPHONE as long as it is linked to a TellerCard.
Where can I avail of the TELLERPHONE service?You can avail the TELLERPHONE service in the branch where you maintain your TellerCard supported deposited account.
How can I avail of the TELLERPHONE service? For Individual Clients: A cardholder can avail the TELLERPHONE service by filling-up the Application for TellerCard/TELLERPHONE Account (ATTA) Form with the branch where he maintains his preferred account.For Non-individual Clients: The company’s authorized representative will have to fill-up the TELLERPHONE Service Enrollment Form (TSEF) with the branch where the company maintains its deposit account.
What are the documentary requirements to avail of the service? For Individual Clients: Only the TSEF is needed for individual clients. An ID is also requested to be presented.For Non-individual Clients: Aside from the TSEF and the ID, the following are also required to be submitted:
How much will I pay to avail of this service?There is no enrollment fee for the TELLERPHONE service.
What numbers will I dial to access my TELLERPHONE account?You will only have to dial 885-5888 for Metro Manila or dial 1-800-1888-5888 toll free.
Where can I get the TPIN for my TELLERPHONE?
How many deposit accounts can I, as the company’s authorized representative, access?
Only the deposit account/s of the non-individual clients are qualified for multiple account access.
Note: Enrollment is not required but it allows one to pay these by entering the account number with the utility company every time a payment is made.